What if I need to cancel a delivery offer that I’ve accepted?
Failing to successfully complete an accepted delivery offer will impact your standing negatively based when you tell us that you need to cancel. If you can let us know the day prior to your delivery by 9pm Eastern Standard Time, that is much preferred. The closer to the pickup time we are made aware that you will not complete the delivery, the more negatively your standing will be impacted. “No-showing” without any notice or not completing your first accepted delivery offer will impact your ability to receive future delivery offers immediately. These cancellations can lead to refunds for customers that can ultimately impact your future earnings negatively. You can inform us of your cancellation by calling or texting 1-844-515-2932.