How can we help you today?
Table of Contents
< All Topics
Print

I’ve answered the confirmation text, now how will the restaurant know that I’m on my way?

30 minutes prior to the pickup time of your delivery it is best to open the app and swipe start on the pickup task. Be sure your calendar is set for the right day when you open the app. If we see that this does not happen, someone from the dlivrd team will reach out to remind you. Even if your pick-up location is only five minutes from your current location and you won’t be leaving for some time, it is important to swipe start on the pickup task ahead of time so that restaurant partners have peace of mind that their food is going to be in good hands.

Learn more here.