Day of Delivery: First Things First

You will receive a confirmation text from 58973 (standard message and data rates may apply) about one hour prior to your first scheduled pick-up time of the day. If you do not respond with just the word “yes” within the time communicated in the text, we will try to reach you from 1-844-515-2932. If you […]

What if I need to cancel a delivery offer that I’ve accepted?

Failing to successfully complete an accepted delivery offer will impact your standing negatively based when you tell us that you need to cancel. If you can let us know the day prior to your delivery by 9pm Eastern Standard Time, that is much preferred. The closer to the pickup time we are made aware that […]

Cancelling Deliveries that You’ve Accepted

If you accept a delivery offer you will be able to continue to review the details by ensuring that your calendar is showing the appropriate delivery date. We will assume that, if you’ve accepted a delivery offer, we can count on you to create an extraordinary experience for everyone involved in this high-quality earning opportunity. […]

How do I contact support?

You will be able to reach live support agents via text or call at 1-844-515-2932. For fastest response, text is preferred. You can reach us from 6:00am EST until 8:00pm EST every day.