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How does the actual delivery process work?
- Refer to delivery task in your app for the customer’s directions of who to contact or direction of where to meet the customer.
- If you are unsure of where to go, simply press the phone symbol and the call will direct you to the customer.
- If you find that you are having an issue reaching the customer, text delivery support at 1-844-515-2932.
- Set up the order according to the customer’s direction
- Upload a picture of the food setup in the required field – please make sure to include as much of the food as possible in the photo for context.
- You will not be able to complete the delivery task without adding at least one image. Learn more about proof of delivery pictures here.
- It is best to do this via the camera on your phone and then uploading to the dlivrd app.
- Be sure to swipe that the delivery was successful in the app before you leave the location to complete tracking and properly process your payment.