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Table of Contents
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Catering Delivery
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- Do I have to use the in-app GPS function?
- How does the actual delivery process work?
- I’ve answered the confirmation text, now how will the restaurant know that I’m on my way?
- What do I do once I’m at the pick-up location?
- What happens first on the day of my accepted delivery offer?
- What if I am left waiting at the pick-up location because the food is not ready?
- What if I’m running late to pick-up or deliver the food?
- Why do I need to take pictures of completed deliveries?
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- Do I have to accept a certain number of deliveries to remain active on the platform?
- How often can I expect to make deliveries?
- How will I know that I am offered a delivery?
- I’m off duty, why am I still receiving delivery offers?
- What do I do when I receive a delivery offer?
- What if I need to cancel a delivery offer that I’ve accepted?
- What is an earning opportunity?
- What kind of vehicle can I use to deliver food?
- When will deliveries be offered to me?
- How do I contact support?
- How does the referral bonus program work?
- What is the difference between partnering with dlivrd versus other delivery apps such as UberEats, DoorDash or Instacart?
- What should I wear while on delivery?
- When do I get my free kit with large, insulated delivery bags?
- Why was my order was taken away from me?
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On-Demand Delivery
- Articles coming soon
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How do I reset my password?
Posted
Updated
ByBryan Brock
You can reset your password by going to the dlivrd app and clicking the word “Forgot” under the password field. You will be sent an email from dlivrd with a link to reset your password. If you do not see the email, come through, first check your spam folder. If it is not in there and does not come up when you search for “dlivrd” in your inbox, please contact us at 1-844-515-2932.