What do I do once I’m at the pick-up location?
The app will automatically mark that you have arrived at the pickup location via the GPS. If the door is locked, always try knocking. Text us at 1-844-515-2932 if you are not having any luck. Once inside, make sure to announce yourself, the client you are picking up for and the order ID, found in […]
I’ve answered the confirmation text, now how will the restaurant know that I’m on my way?
30 minutes prior to the pickup time of your delivery it is best to open the app and swipe start on the pickup task. Be sure your calendar is set for the right day when you open the app. If we see that this does not happen, someone from the dlivrd team will reach out […]
Day of Delivery: After Confirming we Begin Communicating
30 minutes prior to the pickup time of your delivery it is best to open the app and swipe start on the pickup task. Be sure your calendar is set for the right day when you open the app. If we see that this does not happen, someone from the dlivrd team will reach out […]