We can bill for wait time and compensate drivers that are waiting for an order to be prepared starting 15 minutes after the pickup time. Be sure to check the pickup history– if the driver is delayed reaching the pickup location., wait time starts billing 15 minutes after the arrival time. Billing for wait time
This command can only be used with ezCater orders There will be times when we need to know the specific details of an order which may not be in the pickup or delivery task. For example: The details command is run in the #command_channel in Slack, and will populate a response with all of the […]
Local Grind is a direct contract with one location servicing the Portland market. They specialize in traditional catering Hawaiian style BBQ. We receive orders from this location both directly and will also get them through ezcater (Local Grind via ezCater orders will be handled the same as other ezCater). Locations Identifying Orders When and How […]
Qdoba Philly is a direct contract with 4 locations in the Philadelphia market (not to be confused with Qdoba Urban Eats). Locations Identifying Orders When and How to Contact With Issues Special Pickup and Delivery Instructions
Qdoba Urban Eats is a Direct Contract in the Philadelphia market (not to be confused with Qdoba Philly). They have 2 locations in the city specializing in traditional catering orders. Locations Identifying Orders Special Pickup and Delivery Instructions When and How to Contact With Issues
SimpleCater is an order aggregator/concierge service that specializes in traditional catering. They service clients in the Miami/Ft. Lauderdale, Dallas and Atlanta markets and more with dlivrd. Identifying Orders When and How to Communicate Issues All communication for this client takes place in the #simplecater-dlivrd channel in slack.
Relish is a Special Client, subdivision of ezCater, and handles their group order model. These are individually packaged recurring orders going to a business location. The end customer may have any number of deliveries scheduled through the week and though the restaurant will change the delivery instructions for that location will not. Each individual employee […]
Ezcater is an order aggregator and dlivrd’s highest volume client; accounting for the majority of our deliveries daily. They operate in every market that dlivrd services in the US (not available in Toronto or Vancouver). The pay scale for this client is available to all drivers by visiting dlivrd.io/pay Order Identification When and How to […]
Events Happen is a direct client in the San Francisco market doing business under the name Gourmet Catering Bay Area. They do not have a brick and mortar restaurant, but make use of a commercial kitchen space. Order Identification Pickup Location and Notes 2200 Jerrold Ave, San Francisco, CA 94124South Side of the BuildingSuite Z […]
Chompie’s is a NY deli style sandwich chain in the Phoenix, AZ market. There are multiple locations throughout the market, however all catering comes from one store regardless of delivery location. Location 3212 E Cactus Rd, Phoenix, AZ 85032-7233, United States Order Identification How and When To Communicate With Any Issues This client does not […]
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