Events Happen

Events Happen is a direct client in the San Francisco market doing business under the name Gourmet Catering Bay Area. They do not have a brick and mortar restaurant, but make use of a commercial kitchen space. Order Identification Pickup Location and Notes 2200 Jerrold Ave, San Francisco, CA 94124South Side of the BuildingSuite Z […]

Chompie’s

Chompie’s is a NY deli style sandwich chain in the Phoenix, AZ market. There are multiple locations throughout the market, however all catering comes from one store regardless of delivery location. Location 3212 E Cactus Rd, Phoenix, AZ 85032-7233, United States Order Identification How and When To Communicate With Any Issues This client does not […]

HipCity Store to Store Transfer

Most deliveries for Hip City Veg are “Store to Store Transfers”, meaning that the driver is picking up restaurant supplies from one Hip City location and delivering them to one or more other Hip City locations.   Assigning and Delivery Protocols The Transfers take place in both the Philadelphia, PA and DC Metro markets 3X […]

HipCity Veg

Hip City Veg is a direct contract with locations in Philadelphia, PA & DC Metro. They serve cold vegan items usually in trays, typically easy pickup and dropoffs. There are 2 types of deliveries that dlivrd fulfills for this customer; standard catering and store to store transfers.  Locations How and When To Contact With an Issue HipCity does not use slack. For questions […]

Tacodeli B2B Routes

Tacodeli has a special set of deliveries known as a B2B (business to business) Route.  These routes take place in the early AM 7 days a week in all of their markets, starting from multiple locations and involve drivers picking a large batch of tacos and sauces prepackaged for a multi-stop route.  Each stop is […]

Tacodeli

Tacodeli is a large direct client in Texas with locations in multiple markets. They do traditional catering as well as a special set of deliveries called a B2B (business to business) Route. Catering orders come to dlivrd through 3 different paths, each with a different Order ID structure/identifier which can be found within the tasks. […]

Submitting Sweet Lucy’s Tips

Unlike most of dlivrd’s earning opportunities, Sweet Lucy’s orders may or may not be pre-tipped by the customer.   If the Order Was Pre-Tipped You can tell an order had gratuity added in advance because there will be a tip present in the details section of the delivery task, but no line in the delivery task history of the […]

Sweet Lucy’s Smokehouse

Sweet Lucy’s Smokehouse is Dlivrd’s oldest direct contract!  We have worked with them for many years, and orders should be handled with care.  They have one location in the Philadelphia, PA market at 7500 State Rd., Philadelphia, PA 19136.  They specialize in BBQ and have 2 types of deliveries (the delivery type is listed in […]

Cosi

Our contract with Cosi crosses multiple markets and timezones.   They have a large number of breakfast deliveries in addition to their lunch catering, and most will be packaged in trays.  Cosi orders have individual order ID’s that should be used with the client, and in slack channels with teammates to identify the order when […]