Tacodeli

Tacodeli is a large direct client in Texas with locations in multiple markets. They do traditional catering as well as a special set of deliveries called a B2B (business to business) Route. Catering orders come to dlivrd through 3 different paths, each with a different Order ID structure/identifier which can be found within the tasks.

Identifying Tacodeli Order Types

• Direct submissions- Order ID will be 10 digit alphanumeric ABCD-12345
• Olo- Order ID is a long string numeric ID 1858092407816196, Delivery Partner in the pickup task will say Olo
• Ezcater- Six digit alphanumeric Order ID ABC-123

How and When To Contact With an Issue

All communication for questions, issues or delays takes place in the #tacodeli-dlivrd slack channel (this includes orders through ezcater).  You can tag the store location or a manager from the list below.  Posts should start with the order ID and customer name to identify.  If unable to get a response call the location directly from the CP Support line. 

Locations

• DFW:
  • West Dallas- 1878 Sylvan Ave. Dallas, TX 75208
  • Walnut Hill Route 1&2- 8031 Walnut Hill Ln. Dallas, TX 75231
  • Parkwood- 8442 Parkwood Blvd. #700 Plano, TX 75024
• Houston:
  • Washington Ave- 1902 Washington Ave. Suite D Houston TX 77007
• Austin:
  • Crestview- 7301 Burnet Rd. Austin, TX 78757
  • Westlake- 701 S Capital of Texas Hwy. e590 Austin, TX 78746 
  • Spyglass Route 1&2- 1500 Spyglass Dr.Suite B Austin, TX 78746
  • Congress- 301 Congress Ave. Austin, TX 78701
  • Gracy Farms Route 1&2- 12001 Burnet Rd. Austin, TX 78758
  • Rosedale Route 1&2- 4200 N Lamar Blvd. Austin, TX 78756