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Tacodeli is a large direct client in Texas with locations in multiple markets. They do traditional catering as well as a special set of deliveries called a B2B (business to business) Route. Catering orders come to dlivrd through 3 different paths, each with a different Order ID structure/identifier which can be found within the tasks.

Identifying Tacodeli Order Types

  • Direct submissions- Order ID will be 10 digit alphanumeric ABCD-12345
  • Olo- Order ID is a long string numeric ID 1858092407816196, Delivery Partner in the pickup task will say Olo
  • Ezcater- Six digit alphanumeric Order ID ABC-123

How and When To Contact With an Issue

All communication for questions, issues or delays takes place in the #tacodeli-dlivrd slack channel (this includes orders through ezcater).  You can tag the store location or a manager from the list below.  Posts should start with the order ID and customer name to identify.  If unable to get a response call the location directly from the CP Support line. 


  • DFW:
    • West Dallas- 1878 Sylvan Ave. Dallas, TX 75208
    • Walnut Hill Route 1&2- 8031 Walnut Hill Ln. Dallas, TX 75231
    • Parkwood- 8442 Parkwood Blvd. #700 Plano, TX 75024
  • Houston:
    • Washington Ave- 1902 Washington Ave. Suite D Houston TX 77007
  • Austin:
    • Crestview- 7301 Burnet Rd. Austin, TX 78757
    • Westlake- 701 S Capital of Texas Hwy. e590 Austin, TX 78746 
    • Spyglass Route 1&2- 1500 Spyglass Dr.Suite B Austin, TX 78746
    • Congress- 301 Congress Ave. Austin, TX 78701
    • Gracy Farms Route 1&2- 12001 Burnet Rd. Austin, TX 78758
    • Rosedale Route 1&2- 4200 N Lamar Blvd. Austin, TX 78756
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