CP Has Delivery Time As Pickup Time

This particular scenario happens more often than one would think. Oftentimes the restaurant will have the wrong time for the driver to arrive, an example is an 11am pickup with an 1130am delivery time but the CP has it as an 1130am pickup. The driver is usually the one who will point this out in […]

Updating Delivery Windows With the “Update Padding” Command

The Update Padding command is used to lengthen or shorten the amount of time between the pickup and delivery tasks (known as padding), by adjusting the time for the pickup.  This command is currently available for ezcater command only. Reasons why we may need to adjust padding include: Before adjusting pickup times make sure to […]