Foodee is an order aggregator that services customers in the US and also Toronto and Vancouver CA. Order Identification When and How to Communicate Issues All communication of issues and/or questions regarding Foodee orders takes place in the #foodee channel in slack. Posts should all begin with @here followed by the individual order ID to […]

Using the ETA Command for Driver Tracking

Command Overview The ETA command is used to produce a live tracking link for an active order.  Clients will often ask for a driver ETA to pickup or delivery and this can be a very helpful tool as it allows for efficient client visibility.  Unlike many commands, ETA can be deployed in client channels such […]