CP Has No Record of the Order

If a driver calls/texts that they are at a pickup and the CP (restaurant) doesn’t have the order or is unaware of the order please follow the steps below: 

Order Cancelled After Pickup Time

There will be times when orders are cancelled after the pickup time AND THE DRIVER IS ON SITE or the driver is told to move on from a pickup and we will need to compensate the driver for their attempt.  The situations where we are able to compensate the drivers for cancellation after the pickup […]