Customer Missing Items in Delivery

Not uncommon for a CP to forget items and ask for a driver to come back to redeliver it. The driver could also be at the customer and they notice something is missing and chat in about it. If the driver messages in about missing items start by identifying the source of the order. EzCater […]

Viewing Timestamps and Delivery Images for Completed Orders via “Confirm” Command

    There will be times that clients request timestamps for an order, or need delivery confirmation requiring the uploaded delivery image.  For most orders with an individual order number (i.e. Ezcater, Foodee, Relish orders) we can use the confirm command.  This command will populate a response with the CP arrival time, pickup complete time, […]