This month, we’re highlighting Earning Partner Heather A. from Nashville, TN!

How long have you been working with dlivrd?

Almost four years – since November of 2019!

What does your journey into the gig economy/dlivrd look like?

My background is in the medical field. I have my degree, and was doing that for so long. I removed myself from working full-time to raise my son. As he got older, I began looking into gig work, and I happened across dlivrd. I did this because it gave me a change of scenery. I could get out of the house, do something, be flexible with it, and earn some additional income. A lot of the places that I make deliveries are in the medical field. I love to share my story with those customers of how I went from the medical field into doing catering delivery with dlivrd.

I also go off-duty in the summertime to travel with my husband who’s a touring musician. We will tour with him! It’s very exciting to travel both domestically and internationally. Once I return from the tour, I go back on duty and continue completing catering deliveries! dlivrd allowed me to raise my son at home with their flexible earning opportunities I take.

What does the #dlivrddifference mean to you?

Whenever I contact the support line with an issue, I always receive an immediate response from an actual person on the other end. I know that the team is working as an advocate for me while on a catering delivery. I take pride in working with dlivrd, and have great respect for people on the backend as well. I also enjoy the sense of community through the promotions dlivrd does on a monthly basis. It shows an investment in Earning Partners and retention, and setting us all up for success and recognizing the hard work that they put in to make dlivrd what it is. The cash winnings from the promotions are another added bonus on top of the high-quality earning opportunities. Also, there isn’t any tip sharing going on like with other similar delivery apps!

What advice would you give to new Earning Partners?

Being prepared and dressing the part are two basic pieces of advice I’d give. Since I spent time in the medical field, I always equip myself with masks and make sure I have a professional appearance. I’m representing dlivrd first and foremost. Additionally, keeping an open line of communication is important. I always offer to set up the catering delivery, even if they don’t request it. I ask if I can remove the boxes, unpackage certain things. Sometimes customers may just say no in passing, but actually need a hand. The job gets done better and more efficiently with continuous communication and willingness to help out by taking things one step further. 

Do you have a favorite dish from a restaurant you’ve completed a catering delivery for?

Here in Nashville, I’ve done a lot of catering deliveries from Velvet Taco! I once had an extended wait time at their restaurant, and they gave me a couple free tacos while I waited. They also have tons of vegetarian/vegan options since that’s what my family and I eat!

Fun fact about yourself?

I used to be a professional skydiver! It started off as a hobby and passion of mine. Then I got sponsorships and had the opportunity to be on a team. I traveled around the country doing that for years!

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