Tag: App Questions

Changing Language Preference in the Dlivrd App

Occasionally drivers will reach out for assistance because the language preference in their app has been reset and they are not sure how to fix it. Send the driver the following instructions and accompanying screenshots, which they can follow based on the words or character position on their screen.

Driver Cannot Call Customer or CP but Number Is Provided

If a driver requests assistance with contacting the customer or restaurant but you see a phone number in the task (in the customer tab) they can dial by simply pressing the phone icon in the task next to the contact and then dialing using their cellphone.  If they are still having trouble send them this […]