Below you will find tables for delivery compensation amounts and applicable adjustments. Payments are determined by their order source and location. If you have any questions, please email drive@dlivrd.io
All Markets, Except NYC:
Restaurant Direct Orders (Non NYC)
Delivery Fee | Tips |
$15.00 | 100% of Tip |
ezCater Orders (Non NYC)
Since ezCaters orders are pre-tipped by customers, and their website doesn’t add tips by default we have developed a tip share program to allow for all orders to have an appropriate tip amount even if the customer doesn’t or under tips. Amounts are evaluated on a quarterly basis and subject to change.
Food Subtotal | Base Fee | Tip |
$0 – $299 | $10.00 | 100% of Tip |
$300 – $399 | $12.50 | 100% of Tip |
$400 – $599 | $15.00 | 100% of Tip |
$700 – $999 | $20.00 | 100% of Tip |
$1000+** | $50.00 | 100% of Tip |
Order Adjustments (Non NYC)
Adjustment | Rate |
Mileage Over 10 (between pickup and delivery)* | $0.56 per mile |
Wait Time (After 15 minutes)** | $0.25 per minute |
Tolls (between pickup and delivery) | 100% of toll |
**Wait time is calculated from the pickup time to the task completion time, wait time before the pickup time is not eligible for compensation.
NYC Market
Restaurant Direct Orders with Vehicle (NYC)
Base Fee | Tips |
$20.00 | 100% of Tip |
Restaurant Direct Orders with RideShare (NYC)
Base Fee | Tips | Ride Share |
$10 | 100% of Customer Tip | 100% Covered |
ezCater Orders (NYC)
Since ezCaters orders are pre-tipped by customers, and their website doesn’t add tips by default we have developed a tip share program to allow for all orders to have an appropriate tip amount even if the customer doesn’t or under tips. Amounts are evaluated on a quarterly basis and subject to change.
Food Subtotal | Base Fee | Tip Share | Total Earning |
$0 – $249 | $20.00 | $10.00 | $30.00 |
$250 – $499 | $25.00 | $12.50 | $37.50 |
$500 – $699 | $30.00 | $20.00 | $50.00 |
$700 – $999 | $40.00 | $25.00 | $65.00 |
$1000+ | $60.00 | $40.00 | $100.00 |
*** If using the ride share program, base fee is 50% of displayed rates as your ride share costs are covered.