Payments and Adjustments

Below you will find tables for delivery compensation amounts and applicable adjustments. Payments are determined by their order source and location. If you have any questions, please email drive@dlivrd.io

All Markets, Except NYC:

Restaurant Direct Orders (Non NYC)

Delivery Fee	Tips
$15.00	100% of Tip

ezCater Orders (Non NYC)
Since ezCaters orders are pre-tipped by customers, and their website doesn’t add tips by default we have developed a tip share program to allow for all orders to have an appropriate tip amount even if the customer doesn’t or under tips. Amounts are evaluated on a quarterly basis and subject to change.

Food Subtotal	Base Fee	Tip
$0 – $399	$10.00	100% of Tip
$400 – $499	$15.00	100% of Tip
$500 – $699	$17.50	100% of Tip
$700 – $999	$25.00	100% of Tip
$1000+**	$50.00	100% of Tip

**Larger orders may also be split between multiple drivers.

Order Adjustments (Non NYC)

Adjustment	Rate
Mileage Over 10 (between pickup and delivery)*	$0.56 per mile
Wait Time (After 15 minutes)**	$0.25 per minute
Tolls (between pickup and delivery)	100% of toll

* Mileage is based upon google maps shortest distance and is added to the earnings once the delivery is completed. Mileage is only reimbursed between pickup and delivery, mileage to the pickup is not tracked by dlivrd, nor reimbursed.
**Wait time is calculated from the pickup time to the task completion time, wait time before the pickup time is not eligible for compensation.

NYC Market

Restaurant Direct Orders with Vehicle (NYC)

Base Fee	Tips
$20.00	100% of Tip

Restaurant Direct Orders with RideShare (NYC)

Base Fee	Tips	Ride Share
$10	100% of Customer Tip	100% Covered

ezCater Orders (NYC)
Since ezCaters orders are pre-tipped by customers, and their website doesn’t add tips by default we have developed a tip share program to allow for all orders to have an appropriate tip amount even if the customer doesn’t or under tips. Amounts are evaluated on a quarterly basis and subject to change.

Food Subtotal	Base Fee	Tip Share	Total Earning
$0 – $249	$20.00	$10.00	$30.00
$250 – $499	$25.00	$12.50	$37.50
$500 – $699	$30.00	$20.00	$50.00
$700 – $999	$40.00	$25.00	$65.00
$1000+	$60.00	$40.00	$100.00

**Larger orders are evaluated on an order by order basis and the amount shown reflects the minimum amount paid. Larger orders may also be split between multiple drivers.
*** If using the ride share program, base fee is 50% of displayed rates as your ride share costs are covered.